Frisk has launched Document Fetcher as a new feature of its software platform.
The new tool will help make the process of fulfilling Freedom of Information (FOI) requests faster and more cost-effective, according to the company.
Since 2018, FOI complaints have increased by 419%, and denied requests have increased by 51%, according to the company. It denies citizens access to information under a law designed to ensure government transparency.
Document Fetcher is said to help prevent this issue by tackling it at the source.
Frisk CEO Nick Kervin says one of the biggest pain points in managing FOI requests is managing the vast number of data types and sources that need to be accessed and aggregated to satisfy the request. says that it is
“There is a wide variety of information that someone can request,” he says.
“Documents, emails, notes, recordings, chats, calendar invitations, social media posts, images, videos, the list goes on. Many have their own formats and access requirements.”
Kervin emphasizes that requests often involve many individuals searching, collating, and providing documents to the request manager from various platforms.
“Not only does this result in requests being responded to outside of legal timelines, but the longer the request takes, the higher the cost.”
Document Fetcher can assist in a variety of government, public and private situations, accelerating FOI implementation through a powerful combination of data indexing, artificial intelligence and natural language programming.
Users can integrate and search data across tools such as (Micro Focus) Content Manager, Microsoft Sharepoint (and extensions), and Objective at the same time. If the FOI request spans multiple topics or keywords, the technology can create a collection of search results from all related queries.
And everything, including structured (document and records management systems, CRMs, etc.), semi-structured (word documents, emails, calendar invitations, etc.) and unstructured (PDFs, design files, video or audio files, etc.) data types accurately and efficiently. ) data type.
Optical Character Recognition (OCR) also makes all text searchable, even image-based, and all searched documents and files can be exported to a ZIP file with a single click.
Frisk was launched in 2008 and, according to the company, was founded to help companies solve various data problems.
Frisk Launches Document Fetcher as New Feature in Software Platform
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