Australia
Qantas asks senior managers to work as baggage handlers to address staffing shortage
A senior Qantas executive could serve as a ground handler in exchange for a high-profile position as part of a plan to address the staffing shortage.
Colin Hughes, chief operating officer of the stricken airline, told staff in an internal memo that he was asking for an expression of interest in a three-month emergency response program.
“EOI responders are trained and placed in ramp environments at Sydney and Melbourne airports,” Hughes wrote.
“These people will support the ground handling partners managing Qantas operations for three months starting in mid-August.”
At least 100 managers will be employed to sort and scan bags and transport packages. “There is no expectation that you will choose this role in addition to a full-time position,” Hughes added.
At least 1,600 baggage handlers were laid off during the lockdown, and a federal court ruled it illegal after services were outsourced to contractors.
Qantas had previously pledged to appeal the decision.
The once-praised airline recently apologized after a flurry of complaints from frustrated passengers who have endured flight delays and cancellations, long queues at airports and lost luggage in recent months. .
The airline hopes to address the problem by reducing flights and hiring more staff next month.
Qantas is reducing flights and hiring more staff next month to address the issue.
Qantas Domestic and International Chief Executive Andrew David said the airline has been plagued with customer disappointment issues in recent months as it recovers from the COVID-19 lockdown period. I acknowledged that
A Qantas spokeswoman said the airline was working to improve its service.
“It is clear that our investment performance has not met the expectations of our clients or the standards we expect of ourselves, and we have made every effort to improve our performance,” they said in a statement.
“About 200 head office staff assisted at the airport during peak travel times after Easter, as we have done in past busy seasons.
“While we are managing the impact of ongoing COVID cases coupled with a record flu season and the tightest labor market in decades, we will continue to implement that contingency plan across our airport operations over the next three months. It continues.”
Qantas asks senior managers to work as baggage handlers to address staffing shortage
Source link Qantas asks senior managers to work as baggage handlers to address staffing shortage
