Australia

Qantas to offer vegetarian meals on all domestic flights again after customer backlash | Qantas

Qantas will resume serving vegetarian meals on all domestic flights from December 2019. Backlash from travelers.

At the beginning of the 2020 pandemic Qantas Airways has reduced in-flight meal service to less than 3.5 hours on all domestic flights. This meant that on some flights he only offered one option.

But on Friday, following pressure from customers, the airline reversed its decision and announced that it would reintroduce vegetarian meals to all in-flight meals. domestic flight.

As an example, the airline said it would offer zucchini and corn fritters and chicken and scallion pies.

Fresh fruit, which has been suspended during the pandemic due to large amounts of waste, will also be served on board.

Phil Capps, Qantas executive manager of products and services, said Qantas “heard a loud and clear message” about making vegetarian options available.

“During Covid, we had to make a lot of changes to our service, and we’re still rolling things back and updating other things,” Capps said.

“We are in the midst of updating the extensive menu of our national network, which will be rolled out from October, including new vegetarian options.”

John Dee, co-founder and managing director of the non-profit DoSomething, was the man behind Qantas returning to serving vegetarian food, and it’s great that Qantas responded so quickly. said it was “very good”.

“Qantas has always been an excellent airline and we are delighted to have returned to normal food service.

“That being said, this discriminates against Australians with special dietary needs and was a decision that should never have been taken.”

On a flight from Adelaide to Sydney on Sunday, after being told by flight attendants that the menu was ‘one size fits all’, Dee tweeted on Qantas that other angry people were hungry after being served only meals containing meat. A new traveler joined us.

“I was pleased to see so many members of the public and the media agreeing that it didn’t make sense, and that it should be available as a right to any passenger who wants it. No,” Dee said.

Qantas to offer vegetarian meals on all domestic flights again after customer backlash | Qantas

Source link Qantas to offer vegetarian meals on all domestic flights again after customer backlash | Qantas

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