TrustRadius Presents Two Document Management Awards to M-Files

TrustRadius honored M-Files with both the 2022 Best Feature Set and 2022 Best Relationship Awards for Document Management.

According to M-Files, these awards promote operational excellence by giving knowledge workers fast access to the information they need, when they need it, in a seamless and user-friendly manner. It emphasizes your efforts.

Julian Cook, M-Files Chief Customer Officer, said:

“We pride ourselves on our ability to transform real-world processes into simple, easy-to-use automated applications.

“Recognition as Best Feature Set and Best Relationship by TrustRadius means that our implementation services have enabled our clients to accelerate time to value, achieve substantial return on investment (ROI), and improve operational efficiency. It’s further proof that it can be done.”

The Best Feature Set Award recognizes companies with outstanding feature sets that more than satisfy users.

The M-Files metadata-driven document management platform makes information easier to find and use, increasing productivity and improving the quality of work.

In addition, its extensive AI and automated rules-based discovery engine improve user satisfaction with faster service, more informed decision-making, and user-friendly processes including e-signatures and automated notifications. increase the

The Best Relationship Award recognizes companies that deliver accurate implementation expectations to their customers, deliver on sales and marketing promises, and deliver ROI.

TrustRadius highlighted M-Files’ ability to provide businesses with a competitive advantage and significant ROI by delivering stronger customer experiences and higher quality work with less risk.

M-Files commissioned Forrester Consulting to conduct a study on the total economic impact of M-Files. The study found that the company’s metadata-driven document management platform provides his ROI of almost 270% over three years for mid-sized and large enterprise customers.

By providing seamless access to all content under one license and a simplified user interface that promotes faster adoption and ROI, M-Files enables customers to deploy faster than competing solutions. Enable the product to be implemented.

Megan Headley, vice president of research at TrustRadius, said:

“These awards are based entirely on customer feedback. 92% of reviewers are satisfied with the M-Files feature set. said he would buy again.”

TrustRadius’ rating comes after Nucleus Research rated M-Files as a leader in its 2022 Content Services and Collaboration Value Matrix report.

Nucleus Research evaluated content management vendors based on ease of use, features, and value of what they offer users.

While market reports by other companies position vendors based on analyst opinions, Nucleus Research says its Nucleus Value Matrix is ​​based on analysis of real end-user experiences that drive the value customers achieve from their products. It says it evaluates vendors based on

Antti Nivala, Founder and CEO of M-Files, said:

“M-Files’ automated document management workflow increases the consistency of work products, reduces errors and improves business outcomes.

“We are proud to help midsize and large businesses stay on the cutting edge by enhancing the quality of their work, reducing business risk and enabling a superior customer experience.”